![]() ![]() I'm experiencing audio quality issues while making calls Your call will be placed or received using your primary SIM. The Phone Link doesn't support dual SIM options. Can I choose which SIM to use with calling if I have dual SIM capability on my Android device? The Phone Link does not currently support relaying a phone call from your Android device to a headset over Bluetooth. Why can't I use my Bluetooth headphones on my PC to get calls from the Phone Link? Go back to your PC's Bluetooth settings and pair your phone again to establish the connection with your phone's updated name. In your Android device settings (typically under the About your device page), change the name to the one you want. Unpair your Android device from your PC by going to Start > Settings > Devices > Bluetooth & other devices > Other devices. Why don't calls work after changing my Android device name? ![]() In the Phone Link, go to Calls and pair your devices again. Select your device from the list, then Remove device. Go to your Windows Settings > Devices > Bluetooth & other devices > Other devices. Some of these apps may conflict with your ability to make calls. We recommend uninstalling or disabling them or signing out from them, then unpair your Android device, and pairing it again with Calls. What does this mean?Īn error may appear because you may have paired your Android device to your PC with a third-party app, or your devices may be paired through a pre-installed app from your hardware manufacturer (like Intel Unison or Virtoo by LG). Some apps may be interfering with making calls. ![]() Go to Settings > Apps & notifications > See all apps. Select All from the drop-down list, scroll to find Link to Windows, and turn the toggle Off. Open Android Settings > Apps > Link to Windows > Service > Battery > Optimize battery usage. On select Android devices, do the following to turn off battery optimization: ![]()
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